Nuno Martins

Current	Microsoft Portugal
Previous	SoftFinança, S.A., INESC
Education	Université d'Orléans
Recommendations	1 person has recommended Nuno

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Microsoft Portugal

Support Escalation Engineer

March 2006 – Present

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Background

Summary

Microsoft Global Technical Support Center for EMEA Countries (Europe, Middle East and Africa).

Specialties:Support Specialist Engineer for Enterprise Project Management Solutions (using MS Project Server 2003, 2007, 2010 and SharePoint technologies).

Full Member of Portuguese Engineering Association (Ordem dos Engenheiros - Colégio de Informática)

Experience

Support Escalation Engineer

Microsoft Portugal

March 2006 – Present (8 years 11 months)Lisbon Area, Portugal

Senior Developer and Systems Engineer

SoftFinança, S.A.

December 2000 – February 2006 (5 years 3 months)Rua Alexandre Herculano, 1– 2C 2795-242 Linda-A-Velha LISBOA – PORTUGAL

Development Engineer

INESC

October 1999 – September 2000 (1 year)

Languages

French
Full professional proficiency
Portuguese
Native or bilingual proficiency
Spanish
Full professional proficiency
English
Full professional proficiency

Publications

Microsoft EPM Blog for the Portuguese language communities(Link)

Microsoft MSDN

January 2011

Technical articles and news related Microsoft EPM Solution (Microsoft Project Server / Microsoft Project Profissional) in Portuguese.

Courses

Microsoft Portugal

DevelopMentor - Essential SharePoint 2010 for Developers (London, September 2010)
MS - SQL Server 2008 Fundamentals and Troubleshooting Basics (Lisbon, 2009)
MS - Presentation Skills Training (Lisbon, 2011)
MS - Advanced Windows User Mode Debugging (Madrid, 2010)
MS - Advanced TCP/IP Refresh Training (Bucharest, 2008)

SoftFinança, S.A.

Siemens - Nixdorf Calypso POS Developing Training (Berlin, 2002)
Business Vision - BVTeller Developer Training (Madrid, 2003)

Instituto Superior Técnico

OE Deontological Ethics Training - Order of Engineers (Lisbon 2000)

Honors & Awards

Great People Great Performance Award

Microsoft

June 2009

Awarded with the Microsoft WW Great People Great Performance for the category Client/Customer Satisfaction in FY2009.

Additional Honors & Awards

Praised with the Microsoft World Wide Great People Great Performance Award - category Client/Customer Satisfaction in 2009.

Skills

Technical Training
Staff Mentoring
Product Support
Customer Support
Technical Support
Project Server
Staff Development
SharePoint
SQL Server
Microsoft SQL Server
MS Project
Software Project...
Project Portfolio...
Technical Presentations
Microsoft Office
Public Relations
Business Intelligence
Microsoft Technologies
Cloud Computing
Software Development
JavaScript
Visual Basic
SQL
VB.NET
See 9+ See less

Certifications

MCITP - Microsoft Certified IT Professional

Microsoft

MCP - Microsoft Certified Professional

Microsoft

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