Sergio Coelho

Current

Freelance Consultant at EGP-UPBS

Past

Consultant at Abaco Consultores
Project Manager at Grupo CS
Consultant at Novabase

Consultant at Adicciona
Consultant at Deloitte
Executive Member at Federacao Academica do Porto

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3 more...

Education

Universidade Católica Portuguesa
MicroStrategy University
Politechnika Poznanska

Universidade do Porto
Escola Secundária do Cerco do Porto

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2 more...

Recommended

6 people have recommended Sergio

Connections

235 connections

Industry

Management Consulting

Websites

Sergio Coelho’s Summary

Management consultant with experience in multiple performance management and organizational development projects.

IT consultant with experience in multiple CRM and BI platforms. Experienced IT Project Manager.

Marketing consultant with experience in online marketing and branding.

Certified (CAP) and experienced trainer and lecturer.

Sergio Coelho’s Specialties:

Performance Management, Balanced Scorecard, Organizational Development, Business Process Management (BPM), Customer Relationship Management (CRM), Online Marketing, Business Intelligence (BI), Project Management, Idea and Innovation Management, Training and Teaching

Sergio Coelho’s Experience

Freelance Consultant

EGP-UPBS

(Management Consulting industry)

July 2009 — Present (7 months)

Working on Organizational Development, Performance Management, Business Process Management projects.
Working for healthcare industry client.
Consultant

Abaco Consultores

(Privately Held; Information Technology and Services industry)

December 2008 — June 2009 (7 months)

Customer Relationship Management: lead CRM consulting and training.
Marketing: SAP Marketing Software certification.
Enterprise Applications: worked on a SAP ERP AFS implementation project.
Worked for major technical textile industry client and major construction industry client.
Technical Training attended and given:
-TZSSM3: SAP Strategy Management 7.0;
-SAPCRM: Overview of the SAP CRM Solution;
-CR100: SAP CRM Customizing Fundamentals;
-CR300: SAP CRM Sales;
-CR310: SAP Mobile Application Studio;
-CR580: SAP CRM User Interface;
-CR500: SAP CRM Middleware;
-CR600: SAP CRM Marketing;
-CR700: SAP CRM Service.
Project Manager

Grupo CS

(Privately Held; Hospitality industry)

June 2007 — November 2008 (1 year 6 months)

Customer Relationship Management (CRM): lead a CRM implementation project; managed CRM related processes and activities accross the organization.
Marketing: developed and optimized web channel awareness and strategy.
Worked for the following business units: hospitality and real estate.
Consultant

Novabase

(Privately Held; 1001-5000 employees; Information Technology and Services industry)

April 2007 — May 2007 (2 months)

Corporate Performance Management: developed and implemented Balanced Scorecards using Microsoft SQL Server 2005 platform.
Worked for a steel industry client.
Consultant

Adicciona

(Privately Held; 1-10 employees; Management Consulting industry)

May 2006 — March 2007 (11 months)

Enterprise Applications: lead the data transformation team for a SAP R/3 implementation.
Worked for major technical textile industry client.
Consultant

Deloitte

(Privately Held; 10,001 or more employees; Management Consulting industry)

September 2004 — May 2006 (1 year 9 months)

Performance Management: developed Balanced Scorecards, Strategy Maps, Enterprise Value Maps and visioning and strategy sessions. Took management workshops.
Business Intelligence: developed MicroStrategy BI 8 platform implementations. Took MicroStrategy courses and "2073 - Programming a Microsoft SQL Server 2000 Database" course.
Business Process Reengineering: developed process reengineering using Lean principles and Six Sigma tools. Took Lean/Six Sigma workshops.
Worked for steel, machine tools, sports and professional services industry clients.
Executive Member

Federacao Academica do Porto

(Non-Profit; 10,001 or more employees; Non-Profit Organization Management industry)

January 2002 — December 2003 (2 years )

Executive Member of the Sports Commission. Organized university summer camps and other sports activities.

Sergio Coelho’s Education

Universidade Católica Portuguesa

Diploma , Entrepreneurship and Innovation Management , 2007 — 2007

Management for Entrepreneurs; Technology Change and Innovation; Change Management and Team Management; Market Analysis and Marketing; Business Plan and Project Management; Financial Instruments; Partnerships, Alliances and Joint-Ventures.
MicroStrategy University

Certificate , MicroStrategy, Business Intelligence , 2006 — 2006

Certified MicroStrategy Project Designer (CPD);
Certified MicroStrategy Report Developer (CRD);
Certified MicroStrategy Platform Administrator (CPA).
Politechnika Poznanska

Student Exchange Certificate , Telecommunications , 2003 — 2004

Took Master courses in English and Polish classes.
Took Cisco Networking Academy Program (CCNA) 1 and 2.
Universidade do Porto

Graduate , Telecommunications Engineering, Electronics, Computers, Operational Research , 1998 — 2004

Graduated at Faculdade de Engenharia da Universidade do Porto (FEUP).
Professional internship at INESC Porto (Instituto Nacional de Engenharia e Sistemas de Computadores). Developed and coded an "Advanced Scheduling Algorithm for Robotic Assembly Lines" (Algoritmo avançado de escalonamento de linhas de montagem robotizadas).

Activities and Societies:

Student member of the Executive Course Committee.
Escola Secundária do Cerco do Porto

High School Diploma , Mathematics, Physics, Portuguese, English , 1992 — 1998

Activities and Societies:

Goalkeeper of the school's Football Team.