Sergio Coelho

Current

Consultor at EGP-UPBS

Past

Consultor at Abaco Consultores
Gestor de Projectos at Grupo CS
Consultant at Novabase

Consultant at Adicciona
Consultant at Deloitte
Executive Member at Federacao Academica do Porto

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Education

Universidade Católica Portuguesa
MicroStrategy University
Politechnika Poznanska

Universidade do Porto
Escola Secundária do Cerco do Porto

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2 more...

Recommended

6 people have recommended Sergio

Connections

235 connections

Industry

Management Consulting

Websites

Sergio Coelho’s Summary

Consultor de Gestão com experiência em múltiplos projectos de Gestão da Performance e Desenvolvimento Organizacional.

Consultor e Gestor de Projectos de Tecnologias de Informação com experiência em múltiplas plataformas de CRM e BI.

Consultor de Marketing com experiência em online marketing e branding.

Professor e formador certificado com Certificado de Aptidão Pedagógica (CAP).

Sergio Coelho’s Specialties:

Gestão da Performance, Balanced Scorecard, Desenvolvimento Organizacional, Reengenharia de Processos (BPM), Customer Relationship Management (CRM), Online Marketing, Business Intelligence (BI), Gestão de Projectos, Gestão de Ideias e da Inovação, Formação

Sergio Coelho’s Experience

Consultor

EGP-UPBS

(Management Consulting industry)

July 2009 — Present (7 months)

A trabalhar em projecto de Desenvolvimento Organizacional, Gestão da Performance e Reengenharia de Processos, num cliente da indústria da Saúde.
Consultor

Abaco Consultores

(Privately Held; Information Technology and Services industry)

December 2008 — June 2009 (7 months)

Customer Relationship Management: responsável pela consultoria e formação em CRM .
Marketing: certificado em SAP Software Marketing.
Aplicações Empresariais: participação em projecto de implementação de SAP ERP AFS.
Indústrias: têxtil e construção.
Formação técnica recebida e ministrada:
-TZSSM3: SAP Strategy Management 7.0;
-SAPCRM: Overview of the SAP CRM Solution;
-CR100: SAP CRM Customizing Fundamentals;
-CR300: SAP CRM Sales;
-CR310: SAP Mobile Application Studio;
-CR580: SAP CRM User Interface;
-CR500: SAP CRM Middleware;
-CR600: SAP CRM Marketing;
-CR700: SAP CRM Service.
Gestor de Projectos

Grupo CS

(Privately Held; Hospitality industry)

June 2007 — November 2008 (1 year 6 months)

Customer Relationship Management (CRM): gestor do projecto de implementação do CRM; gestão de todos os processos CRM do Grupo CS.
Marketing: desenvolvimento da estratégia de gestão, interacção emonitorização de clientes online.
Áreas de Negócio desenvolvidas: Hotelaria e Promoção Imobiliária.
Consultant

Novabase

(Privately Held; 1001-5000 employees; Information Technology and Services industry)

April 2007 — May 2007 (2 months)

Corporate Performance Management: developed and implemented Balanced Scorecards using Microsoft SQL Server 2005 platform.
Worked for a steel industry client.
Consultant

Adicciona

(Privately Held; 1-10 employees; Management Consulting industry)

May 2006 — March 2007 (11 months)

Enterprise Applications: lead the data transformation team for a SAP R/3 implementation.
Worked for major technical textile industry client.
Consultant

Deloitte

(Privately Held; 10,001 or more employees; Management Consulting industry)

September 2004 — May 2006 (1 year 9 months)

Performance Management: developed Balanced Scorecards, Strategy Maps, Enterprise Value Maps and visioning and strategy sessions. Took management workshops.
Business Intelligence: developed MicroStrategy BI 8 platform implementations. Took MicroStrategy courses and "2073 - Programming a Microsoft SQL Server 2000 Database" course.
Business Process Reengineering: developed process reengineering using Lean principles and Six Sigma tools. Took Lean/Six Sigma workshops.
Worked for steel, machine tools, sports and professional services industry clients.
Executive Member

Federacao Academica do Porto

(Non-Profit; 10,001 or more employees; Non-Profit Organization Management industry)

January 2002 — December 2003 (2 years )

Executive Member of the Sports Commission. Organized university summer camps and other sports activities.

Sergio Coelho’s Education

Universidade Católica Portuguesa

Diploma , Entrepreneurship and Innovation Management , 2007 — 2007

Management for Entrepreneurs; Technology Change and Innovation; Change Management and Team Management; Market Analysis and Marketing; Business Plan and Project Management; Financial Instruments; Partnerships, Alliances and Joint-Ventures.
MicroStrategy University

Certificate , MicroStrategy, Business Intelligence , 2006 — 2006

Certified MicroStrategy Project Designer (CPD);
Certified MicroStrategy Report Developer (CRD);
Certified MicroStrategy Platform Administrator (CPA).
Politechnika Poznanska

Student Exchange Certificate , Telecommunications , 2003 — 2004

Took Master courses in English and Polish classes.
Took Cisco Networking Academy Program (CCNA) 1 and 2.
Universidade do Porto

Graduate , Telecommunications Engineering, Electronics, Computers, Operational Research , 1998 — 2004

Graduated at Faculdade de Engenharia da Universidade do Porto (FEUP).
Professional internship at INESC Porto (Instituto Nacional de Engenharia e Sistemas de Computadores). Developed and coded an "Advanced Scheduling Algorithm for Robotic Assembly Lines" (Algoritmo avançado de escalonamento de linhas de montagem robotizadas).

Activities and Societies:

Student member of the Executive Course Committee.
Escola Secundária do Cerco do Porto

High School Diploma , Mathematics, Physics, Portuguese, English , 1992 — 1998

Activities and Societies:

Goalkeeper of the school's Football Team.